Refund and Return Policy – Zain Marts

We want you to be completely satisfied with your purchase. Please read our refund policy carefully.

✅ When We Accept Returns

• You received a wrong product
• The product arrived damaged or defective
• The product is expired at time of delivery
• The product seal is broken upon arrival

❌ When We Do Not Accept Returns

• Product has been used or opened
• Return request made after 3 days of delivery
• Products damaged due to customer mishandling
• Change of mind after delivery

🔄 How to Request a Refund

1. Contact us within 3 days of delivery
2. WhatsApp us at 0347-0854548 with photos of the issue
3. We review within 24 hours and arrange replacement or refund

💵 Refund Method

Refunds via bank transfer or Easypaisa/JazzCash within 3-5 business days of approval.

📱 Contact

WhatsApp: 0347-0854548 (24/7)
Email: thezainmarts@gmail.com