Shipping policy

🚚 Shipping Policy – ZainMarts

1. Free Home Delivery – Pakistan Bhar Mein
Hum apne tamam customers ko 100% Free Home Delivery provide karte hain – kisi bhi sheher ya area mein. Aap sirf product ki payment karte hain, delivery bilkul free hai!

2. Fast Dispatch System:

  • Lahore Branch: Orders dispatch hote hain PostEx Courier ke zariye

  • Peshawar Branch: Orders dispatch hote hain Trax Courier ke zariye

  • Order confirmation ke baad parcel 24 ghantay ke andar dispatch kar diya jata hai.

3. Estimated Delivery Time:

  • Lahore & nearby cities: 1-2 working days

  • Peshawar & KPK cities: 2-3 working days

  • Other areas (Sindh, Balochistan, etc.): 3-4 working days

4. Cash on Delivery (COD):

  • Aap ghar baithay Cash on Delivery ka faida uthayein

  • Payment sirf delivery ke waqt – koi upfront payment nahi!

5. Tracking & Confirmation:

  • Order confirm hone ke baad aapko WhatsApp par tracking number send kiya jata hai.

  • Har parcel 100% sealed & secure hota hai.

6. Damaged or Missing Items Policy:

  • Agar product delivery ke waqt damage ho, to 24 ghantay ke andar hum se rabta karein.

  • Complaint ke liye unboxing video zaroori hai.

7. Delivery Areas:

  • ZainMarts Pakistan ke tamam shehron mein delivery karta hai

  • Har order doorstep tak deliver hota hai – no extra charges

📍 Dispatch Locations:

  • Peshawar Branch: Shinwari Plaza, Karkhano Market, Peshawar

  • Lahore Branch: Defence Phase 9, Lahore

📞 Customer Support: 0347-0854548
🌐 Website: zainmarts.com